Working across cultural divides makes it all the more critical that we avoid prescribing solutions to problems, and instead elicit them from those we’re working with. That is Mike Zuckerman’s career-long focus—from San Francisco to Greece to Uganda. He discusses how he does it.
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People’s identities are multi-layered—giving us various possible points of connection with another person. Stereotypes obscure those possibilities, as Afghan Taliban negotiators found when they...
Laurette Bennhold Samaan was born with roots in three distinct cultures. But even as a multicultural native, she says, her missteps have taught her...