People who live amid violent conflicts suffer trauma–and even inherit it when that conflict has extended across generations. While trauma can harden us against our perceived foes, remarkably, people can use shared traumas to build connections, even with those we have seen as enemies.
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In many cultures, meaning is often expressed non-verbally. So, be aware of body language, expression and tone of voice. Misunderstanding is often due to...
Cultural humility requires us to put aside our assumptions and open our minds. While we may have resources and know-how, that does not ensure...
People’s identities are multi-layered—giving us various possible points of connection with another person. Stereotypes obscure those possibilities, as Afghan Taliban negotiators found when they...