Cuban-American-European mediator Juan Diaz-Prinz says cultural competence means understanding not simply cultures but people and their values—honoring both a community and an individual. It means creating a space with another person in which they can safely talk about problems and seek ways with you to address them.
Learn more and read the transcript: https://www.usip.org/publications/2021/02/open-problem-solving-space-honor-group-and-person
Cultural humility requires us to put aside our assumptions and open our minds. While we may have resources and know-how, that does not ensure...
Working with a partner across a cultural divide – for example, in a negotiation – we may face a request or an action that...
The human brain is hardwired to constantly scan for cues that signal safety, trustworthiness, and social desirability among others. As we work among people...