Working with a partner across a cultural divide – for example, in a negotiation – we may face a request or an action that we must refuse. In that difficult moment, we should look first for the motive behind the action and frame a response that helps our partner retain his or her honor and thus sustains mutual respect. A vital start can be our acknowledgment of the history of the other person and his or her culture.
For more, please visit: https://www.usip.org/culturally-attuned
Cultural humility requires us to put aside our assumptions and open our minds. While we may have resources and know-how, that does not ensure...
Any relationship is shaped by a first meeting. To prepare those encounters, USIP trainer and cross-cultural expert Stephen Moles suggests we go beyond what’s...
In many cultures, meaning is often expressed non-verbally. So, be aware of body language, expression and tone of voice. Misunderstanding is often due to...